Ticketstar provides an end-to-end solution for management of any type of event. It is cost effective and can be access and managed anywhere, right from a web site portal. Read one of the solution areas below to see how the Ticketstar online booking system can help you achieve your business objectives whilst being efficient and flexible to your requirements.

Essentially the Ticketstar booking system is the 'engine' that handles all bookings and customer information. Built on this system are applications used to access the technology, such as the online sales portal, point of sale kiosks, box office management console and venue gateway client. These applications can also handle telephone management and utilise short-message-service (SMS) technology.

Online Sales Portal	Box Office Console	Point of Sale Kiosk	Venue Gateway

Online Sales Portal
Being web centric tremendously increases the accessibility your clients have to purchase tickets to your events. The online sales portal is one of many ways clients can find out information about what your organisation offers and subscribe to different events.

You have the flexibility to sell tickets through the ticketstar.com.au sales portal allowing a quick and easy method to get tickets on sale to your events; alternatively, the system can be seamlessly integrated with your web site. We understand how important it is for your clients to experience the same 'look and feel' as they proceed through the buying process. Whilst keeping your businesses branding, the web site is hosted securely on our servers, meaning you don't need to worry about the additional security requirements and regulations with handling sensitive information.

Your customers will love purchasing tickets through your web site! Accepting most major credit cards, customers can see the venue seating map and choose the very seat they will be sitting in. They will also have various options available at checkout, allowing them to print an eTicket right from the comfort of their own home, or request traditional tickets which will be printed mailed to them automatically by Ticketstar Australia. This means the ticketing process is virtually transparent to your organisation, allowing staff to focus on more productive activity.

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Box Office Console
The Box Office Console allows your organisation's box office team to track and manage the success of your events sales. Through executive dashboard interfaces, you will be able to track your customers spend habits, rank methods of payment, view booking methods, as well as have up-to-date statistics on revenue received and seats sold. This information can be automatically compiled into a daily report and sent to your phone via text message, or to a nominated email address.

Managing an event will never be easier! Don't forget you can use this console for face to face bookings over the counter, batch mail order booking forms and over the phone enquiries.

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Point of Sale Kiosk
Increasing your points of presence is one of the best ways to boost ticket sales. Bring the box office to your customers. A point of sale kiosk will extend the box office into the workplace, school-yard, or company reception area; all you need is a power-point. Kiosks come equipment with their own wireless internet connection, allowing you to position them virtually anywhere. Various options are available including accepting cash (both notes and coins), credit card and the ability to scan barcode eTickets or print tickets on the spot. When your not using kiosks for ticket sales, you can promote you next productions through sound and video and photographic slideshows of up coming events.

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Venue Gateway
Now that you have your customers with either an eTicket or traditional ticket in hand, you need to usher them through the arrival process as efficiently effectively as possible. Venue Gateway is a thin-client that runs on a laptop or PDA device that will help ensure you keep your entry points securely managed.

Utilising barcode technology, this process is simple. All tickets have a unique barcode printed on them, allowing the Ticketstar engine to know exactly who purchased the ticket. Upon arrival, patrons will be asked to present their pre-purchased or box office purchased tickets at the entry validation points, where an usher is able to scan the ticket, and instantaneously the Venue Gateway interrogates the Ticketstar database to ensure the ticket is valid and hasn't be used before, upon which it will display a message to the patron of their seat location.

Through the Box Office Console, with the data you have collected from the Venue Gateway you will be able to view reports of who has attended the event and return statistics of no-shows. You can also see the flow of patrons through each of the gateways by running a report on the time of entry.

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